“OFTEN IMITATED– NEVER DUPLICATED"
We started our business in 1979, before the internet ever existed. We specialize in the finest replacement cushions for the finest outdoor furniture. Our goal has always been the finest “hands on" quality combined with PERSONAL customer service– you don’t get that from the internet.
We’ve had the highest customer service satisfaction rating in the industry for years– just review our legendary customer testimonials, quality standards…also view our client’s examples of our work on procushionsusa.com and above all– talk with us in a personal phone conversation: we have talked with EVERY customer for the past 40 years…just another reason our cushions are BETTER than originals.
With success comes imitation– every year, we see manufacturers copying our website:
“I have always found it interesting…that there are people who regard copyright infringement as a form of flattery".
“I know imitation is the highest form of flattery, but stealing someone’s identity is totally different".
In order to maintain the highest customer satisfaction rating in the industry, we have NEVER cut corners/ quality– We TALK with every customer to assure:
PROPER SUNBRELLA FABRIC– with 500 choices– it is easy to pick the wrong fabric in terms of moisture resistance and maintenance requirements (Sunbrella fabric differs)
PROPER CUSHION– You probably think every cushion/ frame on your collection has been made the SAME year after year. The name is the same– e.g. “Florentine"– now do you own the late or early series. Prudent buyers deal with an EXPERT SOURCE– we are aware of HUNDREDS of variations in model and item numbers– we GUARANTEE proper fit and best cushion.
Finally– we have spent over 40 years improving your cushions to fully reversible– so they will LAST EVEN LONGER.
NO ONE WILL OR CAN MATCH OUR QUALITY AND SERVICE AT A LOWER PRICE– EVEN THOUGH YOU ARE A RESIDENTIAL BUYER– YOU MIGHT WANT TO TAKE A LOOK AT OUR COMMERCIAL RESUME– THOSE BUYERS CANNOT AFFORD MISTAKES– SEE procushionsusa.com
P.S. our prices are also highly competitive–
“Great American companies innovate and improve– they do not replicate mediocrity– nor do they overcharge for quality".